Preventive Maintenance Service Agreements

Reduce Equipment
Downtime and 
Increase Member 
Satisfaction
CARING FOR YOUR INVESTMENT

Reduce your equipment downtime and prevent major repairs before they happen with the Preventive Maintenance (PM) Program from The Gym Doctor.

As your Total Compliance Solution Partner, we'll provide reliable, maintenance programs designed to keep all your fitness equipment looking and performing like new while extending equipment life and protecting your investment.

START PROTECTING YOUR INVESTMENT TODAY

Text or Call The Gym Doctor or email service@thegymdoctor.com for more details. We will begin tailoring your maintenance program right away!  

Treadmills

Cross Trainers/Ellipticals

Exercise Bikes

Stair

Steppers/Mills

Weight Machines

Our program options are flexible and efficient.  You can choose from monthly, quarterly, maintenance program options.  Depending on your needs we can also create a custom maintenance and payment program that will meet all your requirements.  It doesn't matter which plan you choose, you can rest assured that we do not ask for any type of payment in advance. 

We offer you service first, payment comes later!

We offer a customized maintenance program designed around the human body.  Our Customized Service and Pricing for Preventive Maintenance is based on the number of units serviced per visit. Typically when we visit your home, business or facility either monthly or quarterly, we'll perform a full Maintenance Checklist and provide  you with all the documentation you need to be fully informed of the current conditions of your protected investment and any repairs needed. We offer small business and in-home solutions to help you see what's working and fix what's not.  Optimize with us, so you can quickly understand how your business can be improved.

If your equipment is under warranty with The Gym Doctor we'll be responsible for scheduling and providing warranty repairs as necessary.  Warranties will be honored according to the respective manufacturers.  We will also be responsible for any other non-warranty diagnostic and repair work required during the service agreement period.  Parts and labor for these will be additional with repairs being done only upon receiving authorization to do so.  Labor will be charged at $75. per hour and a normal service call is $120.  Emergency visits do not include cosmetic problems such as worn padding or hand grips, broken pedal straps etc.  These will be serviced on our scheduled quarterly visits.

When you call The Gym Doctor, you are calling your local gym equipment maintenance company.  We are here to help you get your fitness equipment services and exercise equipment repair for a fraction of the cost, when you sign up with us. Having a preventive maintenance program, can actually cost less than not having a program at all. We are here to help you create your account at no extra cost to you.  Our technicians are experts in their field and are completely reliable and honest.

Contact Us Today

basic

service

For facilities or individuals who do not require a service contract, we offer basic and Preventive services.  A preliminary diagnosis will be performed over the phone and the repair will be completed at your site.  Complete our online Service Request Form to arrange an appointment.

FULL SERVICE

maintenance 

We offer affordable service maintenance agreements on a monthly, quarterly, semi-annual and yearly basis.  A preventive maintenance program helps to protect your investment, decrease downtime, and prevent major equipment failures.  Cleaning, Lubricating, Calibrating and making adjustments are all necessary tasks for ensuring the safety and reliability of your equipment for years to come. For more details contact your Local Gym Doctor today.  

BASIC PREVENTIVE
MAINTENANCE PLAN

Basic plans include:

  • Surface cleaning

  • Test for smooth and quiet operations

  • Test HR, earphones and Bluetooth

  • Identify needed repairs

  • Tighten external bolts as needed

TREADMILLS

  • Tighten and align running belt

  • Clean under unit

CROSS-TRAINER / ELLIPTICALS

  • Clean under foot pedal cushions

CLIMBMILLS

  • Empty sweat tray

  • Clean and test IR sensor

STRENGTH

  • Lubricate guide rods

  • Test rep counter (if applicable)

GROUP TRAINING

  • Clean and lubricate brake pads                  (if applicable)

FULL SERVICE
MAINTENANCE PLAN:

Everything included in the basic plan plus:

  • Remove and clean under motor cover

  • Clean and lubricate incline motor screw

  • Remove and clean rollers if needed

  • Record friction or deck and belt

  • Fully test features of connected consoles

  • Ensure unit is recorded in Asset Management (if applicable)

TREADMILLS

  • Inspect running deck and test amp draw

  • Inspect and clean deck shocks

CROSS-TRAINERS / ELLIPTICALS

  • Lubricate elevation motor screw

CLIMBMILLS

  • Remove and clean shroud over LCB area

  • Clean and lubricate chains.            if necessary

  • Clean stairs

BIKES

  • Test belts and resistance

STRENGTH

  • Clean and lubricate Tyrod bearings

  • Clean and lubricate seat adjustment handles

GROUP TRAINING

  • Clean and lubricate sides and posts

  • Clean and lubricate chains (Krankcycle)

  • Test and tighten belts

  • Check pedal and crank torque

Recommended PM plan includes the following maintenance schedule:

Year 1:  Four visits

Year 2 & 3:  Bi-annual

Decide which solution is right for you.  Then sign up for free or talk to a sales representative to get started today.

The Gym Doctor offers Top-Notch Service, the fairest prices, honest quotes, our no-hassle service is peerless.

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https://www.thegymdoctor.com  |   Email: service@thegymdoctor.com

Monday - Friday 8:30am - 7:00pm, Saturday: 9:00am - 5:00pm  PST